FAQs

What is the return Policy?

All sales are final. We cannot issue refunds/exchanges/cancellations or returns at this time.

I have an issue with my order! What do I do?

For any order issues or customer service inquiries please contact support@MaryliaScottCosmetics.com. You should have a response within 48 hours, however they may take longer during peak times, re-stocks, and holidays.

How long does shipping & processing take?

Your items will ship within 1-3 business days. During peak times, it may take us longer to process your order and it may require additional processing time.

Shipping times depend on shipping service chosen during checkout.

These are some estimated times provided by our carriers:

DOMESTIC:

USPS First Class: 3 business Days
USPS Priority Mail: 2 business Days
USPS Priority Mail Express: 1 business Day
USPS Parcel Select Ground: 1 business Day
UPS 2nd Day Air: 2 business Days
UPS Next Day Air: 1 business Day

INTERNATIONAL:

USPS First Class Package International: 7-21 business days
USPS Priority Mail International: 6-10 business days
USPS Priority Mail Express International: 3-5 business days
UPS Standard: 2-7 business days
UPS Worldwide: Expedited 2 business days
UPS Worldwide Saver: 1 Business day
DHL Express Worldwide: 1-3 Business Days

 

How much is shipping?

Shipping rates vary based on your location, size of package, and shipping method. Our shipping & service fees will be shown to you during checkout. We are not responsible for any fees, duties, or taxes charged by customs & border inspection.

Where do I get updates about news and restocks?

You can follow @MaryliaScottCosmetics or @MaryliaScott for updates or also join our mailing list!

How do I track my order?

Your tracking number will be sent via email. Please wait 1-2 business days from receiving the tracking email for the tracking link to update.

I still have questions! Please contact us at support@maryliascottcosmetics.com